Water Department
At the Village of Buckeye Lake, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to contact our office if you have any questions or need assistance with any matters related to the water we provide.
Contact Info
Toby Miller
Water Superintendent
5192 Walnut Road SE
Buckeye Lake, OH 43008
740-928-7100
waterdept@buckeyelakevillage.com
Gina Kaetzel
Water Billing Clerk
5192 Walnut Road SE
Buckeye Lake, OH 43008
740-928-7100
billing@buckeyelakevillage.com
Related Documents
- Customer Forms
Frequently Asked Questions
Who do I contact about my sewer bill?
Sewage / wastewater within the Village of Buckeye Lake is handled by Licking County Water and Wastewater. Please contact them at 740-928-0302.
What do I do if I am experiencing low water pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area and it can be looked into.
Why do I have a previous balance when I know I sent in my payment?
We may have received your payment after the due date or we may not have received it at all. Payments are applied when they are received by our office, not by the date on the check, money order, or mailing date. Call our office and we will help you solve the issue.
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet, faucet, tub, or outdoor spigot that is difficult to detect. Please call the office and we will work with you to solve the issue.
My bill is past due. Can I get an extension?
Please contact our office and a one-time extension may possibly be offered to you for extenuating circumstances.