At the Village of Buckeye Lake, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
Frequently Asked Questions
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due. Can I get an extension?
Please contact our office and a one-time extension may be extended to you for extenuating circumstances.
What do I do if I am experiencing low water pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Payments are applied when they are received by our office, not by the date on the check, money order, or mailing date. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently, allowing air to enter the line, causing the milky look.
Who do I contact about my sewer bill?
Sewage / wastewater within the Village of Buckeye is handled by Licking County Water and Wastewater. Please contact them at 740-928-0302.